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Returns & Exchanges

If you are not satisfied with your purchase, you can submit a return or exchange within thirty (30) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. Exchange shipping for different colors or sizes is complimentary within domestic Canada for items purchased directly from Barstool Sports Canada Store. 

EXTENDED HOLIDAY RETURN POLICY

All eligible Canada Store purchases made from November 1st, 2021 to December 24, 2021 may be returned or exchanged through January 15th, 2022. Purchases made on or after December 25, 2021 are subject to the Standard Return Policy.

IMPORTANT NOTE: Items purchased direct from our Barstool Sports US Store and shipped internationally are not eligible for self-service returns from our dedicated Canadian return & exchange center. More details.  

Domestic (Canada)

Our online returns website makes returning an item easy and hassle-free. For Canadian customers, Barstool Sports provide return labels using Canada Post for secure shipping and return package tracking. Simply print your shipping label and place item(s) in original packaging. All you need to get started is your order number and zip code. Your order number can be found in your order confirmation email or on the packing slip next to 'Customer PO' (it starts with BSC and is typically 6-10 digits long).

Exchanges: To get started on your exchange, click HERE.

 There is no charge for domestic exchanges or returns to store credit. We offer free shipping (both ways) so you can shop with confidence. You will be able to review items that are eligible for return and make size exchanges based on available inventory. 
 Once we receive your item, we will inspect the return and process the exchange. Our return center does not hold inventory on an open exchange request so we always recommend sending back the exchanged item sooner than later to ensure you get the correct size.
✓ Customers are only allowed to submit a single exchange per item on their order. You will not be able to submit a second exchange of an already exchanged item.

    Returns: To get started on your return, click HERE.

     If you elect to make a return for refund, the cost of return shipping is $10.00 for any number of items and will be deducted automatically from your refund. This fee is waived if you choose to accept a store gift card instead of the refund.

     Once we receive your item, we will inspect the return and refund the purchase amount to the original form of payment or issue the store credit to your email on file. Refunds are processed within 1-3 business days of us receiving your items. 

    Gift Exchanges: To get started on your gift exchange, click HERE.

     We allow a gift recipient the ability to return a gift for store credit or a new size, with or without access to the original order number and the shipping zip code. 

     If the gift recipient does not have the original order number and/or zip code you will be prompted to provide additional information about the items, including who gave the gift. This information is sent to our support team who will attempt to locate the order and reply back directly to your email with the order details.

        Damaged or Missing Items

        Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment country, if your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please send us a photo showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within seven (7) days of receiving the purchase.

          Final Sale Items

          Please note, sale items, items that ship direct from manufacture and items made on-demand are marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. Please carefully review all product details, including the products shipping description and all sizing information prior to purchasing.

          Price Adjustments

          Barstool Store does not currently honor post-purchase price adjustments to existing orders.

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