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Extended Holiday Returns and Exchanges
All eligible Canada Store purchases made from November 14th, 2023 to December 24, 2023 may be returned or exchanged through January 15th, 2024. Purchases made after December 24, 2023 are subject to the Standard Return Policy. As always, exchanges are free and easy. More details.
Holiday Shipping Cut-Off Dates
We stand behind your orders with a guarantee you’ll receive them by Christmas. That’s the Barstool charm and difference. For delivery via standard shipping by December 25th order prior to Friday, December 8th for all Canada provinces. Delivery cut off guarantees subject to change based on current shipping environment.
We guarantee we will attempt to deliver on or by December 24th for all products outside of pre-sale items or unless otherwise stated. If we don’t shipping is on us. We cannot guarantee the delivery times if the delay is a result of an unforeseen and uncontrollable circumstance, such as poor weather conditions or carrier related delays from network over congestion. More details.
Note: UPS, Fedex and Canada Post are currently experiencing widespread and extreme delays. Tracking details may be slower than normal to update. Please allow for additional time for all deliveries.Â
Order Processing
While we expect most in-stock orders to ship in our standard 6-10 business day processing window, it still may take us longer than usual to process your order this time of year. Due to increased demand, please allow for additional processing time for orders placed on or after Black Friday 11/25. We expect order processing could take up to 10 business days. We’ll email you when its on its way.Â
We will be accepting made to order and pre-sale on a small number of items. If you have selected an item that is made-to-order or pre-sale, the estimated ship date is visible in the products shipping description on our website and next to each item in the order confirmation email.
Gift Messages, Returns & Receipts
If you want to send an item as a gift, please check the box labeled "Want to include a gift message?" on the cart page prior to checkout. You can add a personal message to the packing slip at no extra charge and we'll remove the prices from the receipt.
If you are worried about sizing we also allow a gift recipient the ability to return a gift for store credit or a new size themselves, with or without access to the order number or contacting you.
Sending a last minute gift?
Gift cards always arrive on time. Give them the gift of choice with a Barstool Sports Canada Store Gift Card. Gift cards are delivered by email and contain instructions to Redeem them at checkout. Our gift cards have no additional processing time or fees. Looking to purchase a Gift Card? Click here.
Contact Support
Message Us
For most questions, please email storeca@barstoolsports.com. If you are contacting us about an existing order please include your order number. We'll always email you back within 24 hours on normal business days, but it's usually much sooner. Email support is typically available from 8AM-6PM ET, 5 days a week.